Your Personal Information

CRM Technologies's privacy policy is to allow visitors to its web site at the registered domain - crmtechnologies.com - to provide us with any personal information at their discretion. To protect our customers' privacy, CRM Technologies abides by the following practices:

At CRM Technologies, we strictly protect any personal information we receive. Information is secure from misuse or unauthorised access and is not passed on to any of our partners or third parties without prior consent.

With our electronic newsletter subscription, registration may be cancelled at any time by the person registered for subscription on our web site. Registration information adheres to the same strict secure policies as all other personal information maintained by CRM Technologies Limited. Once our customers cancel their subscription, their registration information is immediately removed from our system.

The ability of our customers to update their personal information online is not currently possible although we will be looking into ways of doing this in future.

Personal information for technical support contracts stored on our web site is used for authentication purposes only. This is to allow us to provide technical support only to those customers who have purchased a technical support contract from us.

CRM Technologies's web site does not use cookies to store user information. Only a user's IP address, date/time of visits and pages visited are logged automatically by our web server. This information is required for the system administration of the web server.

If at any time you believe CRM Technologies has not followed these principles, please do not hesitate to let us know via email at webmaster@crmtechnologies.com. We will endeavour to ascertain and correct any issues raised as quickly as possible.

Cookies

In addition, to the temporary session cookies functionally required to display the website. We use the following Cookies on our website:

CookieDescription
__gaGoogle Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither CRM Technologies or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. To opt-out of Google Analytics tracking, install the free Google Analytics Opt-out Browser Add-on here.
ELOQUAEloqua: We use Eloqua to personalise the way we communicate with you. When you first visit a website that uses the Eloqua system, a third party cookie from eloqua.com is stored in your browser. This cookie is then used to track the pages that you visit during your session. Whilst the cookie is used across many sites, the information collected on our website is visible only to CRM Technologies, and is not shared with any third parties including Eloqua or other users of the Eloqua system. Although this cookie does not contain any personal information about you specifically, if you choose to fill out a form on our site then we will link your personal information to the browsing information associated with the Eloqua cookie on your browser. For details of how we use this personal information, see above. We then use this information to improve our service to you such as by choosing how we communicate with you (subject your consent) and tailoring the content of our communications to you to include information that reflects the interest that you have shown in the content of our web pages, or by choosing offers or promotions that we think may interest you and to improve how we respond to your needs.

Changes

This privacy policy may be revised at any time, so the user is advised to review it regularly. Please also read Terms & Conditions.