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 Friday, February 13, 2009

My 9 years old son loses his gym kit at school probably once a fortnight. I regularly visit the school to search through the piles of mislaid gym shorts and nike’s ripening a the windowless room marked Lost Property. Since its been a few months since we heard anything from the Government on their loss of 25m children’s records (http://www.computerweekly.com/Articles/2007/11/20/228216/uk-government-loses-data-on-25-million-britons.htm).  I wondered if there was a similar room at the HMRC, have they looked in there?.

 

The loss of data on this scale by a Government is understandably headline news. But what of your companies data being shipped too and from your regional offices, lying in forgotten FTP folders on your website. Do you know if its been lost. More to the point - do you know if someone has found it! Your company will hold the personal or business details of many individuals, not just your staff but your customers and suppliers. Legally your company is responsible for the security of that data. Each time you ship that data on a CD or it is transmitted via the internet you are vulnerable to compromising the security of that data. You are likely to have a privacy statement on your website. Hopefully this refers to your data security procedures and your staff are fully trained in their use. If not then its time you thought about it.

 

Management of data is especially important for Marketing departments. They may be dealing with lots of unsolicited information on prospects – who don’t yet have a legitimate relationship with your company! Marketing is constantly shipping contact data here and there – to Email Service Providers, Printers, Telemarketers. Furthermore there may be lists you have bought from list brokers – data you don’t yet own  and has cost you lots of money!  Putting the right systems in place to manage access to this data, with historical tracking and to manage the ownership is a critical function of Marketing Operations.

 

The Government’s had a few months to wade through the civil servants sports kits and odd shoes looking for the missing CDs. I presume if they ever find it they will let us know. In the meantime don’t be caught with your shorts down.

Friday, February 13, 2009 2:51:01 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] -
Data Management
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